A whole month of offers
Imperial's Black Friday has begun.
I’m absolutely in love with my Imperial clutch. The quality is outstanding and it looks even more beautiful in person. I received so many compliments at an event last week
The shipping was faster than I expected and the packaging was very elegant. It felt like unboxing a luxury item. Definitely shopping here again.
I bought a pair of sunglasses and they became my everyday essential. Stylish, comfortable, and match with everything. Imperial truly understands women’s fashion.
Customer support was excellent! They helped me choose the right wallet and answered all my questions quickly. I felt very confident about my purchase
A new chapter begins here.
Timeless Style, Made for You
At Imperial Essence, we believe style is more than what you wear — it’s how you express your story.
From curated accessories to elevated essentials, every piece is designed to create a feeling — not just a look. We don’t want to be just another storefront. We want to be the place where people discover pieces that speak to them, inspire them, and carry moments of their lives.
After your order is confirmed, you will receive an email with a tracking code within 3–5 business days. You can use this code on the carrier’s website to track the status of your delivery. You can also log in to the “My Orders” section on our website and select “Track Order” for the latest updates.
For your convenience, we accept several secure payment methods, including:
Credit Cards (Visa, MasterCard, American Express, Discover)
Debit Cards
PayPal
Apple Pay and Google Pay (where available)
All transactions are SSL encrypted to ensure your data is safe and protected.
Delivery times may vary depending on your location and chosen shipping method. On average:
Standard Shipping: 7–15 business days
Express Shipping: 2–5 business days
You will receive a more accurate delivery estimate once your order has been processed and shipped.
If you need to return or exchange an item, please contact our customer service team within 7 calendar days of receiving your order. Items must be:
In original condition
Unused and unwashed
With all tags and accessories intact
Once approved, we will provide you with a return address and detailed instructions. Refunds are issued to the original method of payment within 7–10 business days after inspection.
We sincerely apologize for any inconvenience this may cause. If you receive a defective item, please contact our customer service team immediately at sac@olivienne.com, providing your order number and clear photos of the defect. We will review your request and offer a solution, which may include a replacement product or a full refund.
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